Social Listening
Konnect Insights provides Social Listening, Social Analytics and a visual dashboard to help you track key trends and discover business opportunities from social and web data. For SMEs and Enterprises.
Social CRM
Konnect Insights has a customer relation management (CRM) system that empowers businesses to deliver a personalized experience by automating customer communication, streamlining reporting and consolidating all customer interactions into one intuitive console.
Analytics
Konnect Insights is a social media analytic tool that allow brand, agencies and publishers to monitor, analyze and act upon the impact of Digital Communication Efforts .
Survey
When it comes to customer service or research, it’s better to ensure you get relevant and accurate information to be able to base your decisions. Surveys give you the power to get the answers you need and remove uncertainties.
Publishing
Konnect Insight is an easy, fast and powerful tool to schedule and publish your posts on social media. It will save you time to focus on other important tasks, create custom content for each platform out of a single source, optimize the performance of your posts on social media.
Command Center
Konnect Insight Command Center is a full throttle big data beast of a tool that keeps you on top of EVERYTHING. No matter how fast, how varied or how much customer data is coming your way. Reduce risk and increase opportunity with our Command Center.
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konnect insight gives you a voice to understand your customers and use it to keep them coming back. We provide the tools and resources to customize Qualitative Research that is focused on what your customers are saying, as well as the ability to understand them
Dashboards & BI Tools
Konnect Insights offers you the ability to go beyond analytics. With our Business Intelligence (BI) tools, you can infuse intelligence into your reports and dashboards, and derive insights that will help you take well informed and smart decisions.
why choose connect insight
Konnect Insights is built on horizontally scaled big-data technologies that crawls billions of web sources so that you do not miss any conversation on the web.
Listening is the first step but the important thing is what you do with it! Understand this complex data with meaningful insights with Konnect’s dashboards and Business Intelligence tools powered with AI, ML and NLP. Process the data in an efficient manner irrespective of the volumes or the language used. With advanced tools easily slice and dice data as per your requirement. Listen, Evaluate and Act
